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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	6	6	150
Neutral (3)	0	0	12
Negative (1 or 2)	1	8	56
Total Reviews	7	14	218
Avg Rating	4.29	2.71	3.74

Address:	16027 Ventura Blvd Encino, CA - US
Website:	http://www.iunitek.com
Business Hours:	M-F 9am-6pm, Sat 9am-5pm
Sales Phone:	1-877-7UNITEK
Service Phone:	818-449-2022
Sales Email:	sales@iunitek.com
Cust Service Email:	tech@iunitek.com

iUnitek

http://www.iunitek.com

With PriceGrabber Since 05/08/2003

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Date Reviewed: 11/01/2009
billywilder from NJ Member Since: 05/05/2006 View Member's: Reviews	...SO GOOD.	Overall Rating

Date Reviewed: 10/25/2009
WESTSIDETRAVELLA from NY Member Since: 10/25/2009 View Member's: Reviews	Helpful sales reps, fast shipping. Great online store. Thank you.	Overall Rating

Date Reviewed: 10/10/2009
Cleveland_Bill from OH Member Since: 05/24/2006 View Member's: Reviews	This is the first purchase from this merchant and this was a quick and easy purchase	Overall Rating

Date Reviewed: 10/06/2009
ereksonr from unknown Member Since: 09/20/2009 View Member's: Reviews	I was pleased with the online shopping experience at iUnitek.	Overall Rating

Date Reviewed: 09/20/2009
rtrobb from unknown Member Since: 02/14/2006 View Member's: Reviews	This is the first time that I have ordered with you. The ordering process was simple, direct and the prices were quite reasonable.	Overall Rating

Date Reviewed: 09/12/2009
davidleoncard from unknown Member Since: 08/27/2009 View Member's: Reviews	So far this process has been easy... I compared 4 different products on pricegrabber.com, and then I chose a computer from iunitek.com's offering.	Overall Rating

Date Reviewed: 09/09/2009
LaterBater from MI Member Since: 09/09/2009 View Member's: Reviews	lol this place sux never got my order verified so i cancelled the order	Overall Rating

Date Reviewed: 08/24/2009
mayorgaalex from unknown Member Since: 07/30/2009 View Member's: Reviews	At first, they seemed knowledgeable and professional, but then my order was "delayed" 5 business days, I had to make many phone calls just to get a "mailbox is full please leave a message" recording. They weren't able to process my credit card, or any other.... I purchased my item on another online store, with the same credit card and with no problems.	Overall Rating

Date Reviewed: 08/05/2009
mayorgaalex from unknown Member Since: 07/30/2009 View Member's: Reviews	will never do business with Iunitek again. Called their customer service rep many times, when availabe I'd get no answer about my credit card not being processed. They kept suggesting other payment alternatives. Took them 5 business days to sort things out and explain NOTHING to me..... when purchased same item from another company, item sold, charged for; and shipped on the same day.	Overall Rating

Date Reviewed: 07/23/2009
NLylesII from unknown Member Since: 07/23/2009 View Member's: Reviews	(Edited July 23rd by NLylesII) (part 1 cont'd) THIS GROUP IS A SCAM. If you purchase ANYTHING from them... you may well have been sold a unit that was used and repackaged as new. In the event you ‘discover’ a defect with ANY unit you purchased…, (it is VERY likely you will have some defect, even though you don’t immediately discover it)..., you may well end up eating it and taking your losses on the cheek. Their ‘return-policy’ default is to refer you to the manufacturer for a replacement of any damaged equipment… though the manufacturer has the right not to accept any unit not purchased through them or one of their agents. I WILL NEVER DO ANY BUSINESS WITH THESE CHARLETANS AGAIN!!! I DO NOT AND WILL NOT RECOMMEND THEM AT ALL. They will take your money, but they fail to deliver. Shop at your own risk – good luck.	Overall Rating

Date Reviewed: 06/25/2009
browncmz from MD Member Since: 03/14/2009 View Member's: Reviews	the "rush processing charge" of 5.99 seemed slick - thought it was shipping but it was just to move from shelf to box. hard to get it out of the order once I figured it was "in addition to" the 12.99 shipping fee!! did not have it and cancelled order. but then when I got on-line to look elsewhere for it. they came up again!!! even though they don't have it and don't carry it!	Overall Rating

Date Reviewed: 06/23/2009
hitekalex from IL Member Since: 09/09/2004 View Member's: Reviews	AVOID this seller. After placing the order for new MacBook - they refused to process my credit card for no reason. At first, they attributed it to "high risk of fraud", but eventually they admitted the credit card fees were cutting into their margins. They asked me to do a bank wire transfer, which would have cost me $50. Yeah right. Again, avoid them - they lure you with low price, and then just jerk you around.	Overall Rating

Date Reviewed: 06/12/2009
dmcdon from ME Member Since: 06/12/2009 View Member's: Reviews	iUnitek, in my opinion, is the worst reseller I've ever encountered. I recently put in an order for a Mac G5, and was told there were plenty in stock. Two days later, they call to confirm Credit card info, conferencing with my bank to make sure everything is in order. Three days after that I called to see what is holding things up, only to be told that they're out of stock, and will not honor the price once they get more in. The only other communication I get from them is a terse e-mail telling me my order has been cancelled. Apparently this is their modus operandi, judging from a lot of other similar complaints I've come across on the web. How they stay in business treating potential customers like this is beyond me.	Overall Rating

Date Reviewed: 06/06/2009
hehedavid from NY Member Since: 06/06/2009 View Member's: Reviews	For those who have considered or in the process of making a purchase through iUnitek. Please help yourself and DO NOT ORDER anything from this guys! Let me repeat that again. DO NOT ORDER anything from iUnitek. During a recent search to purchase a MAC; I found iUnitek to offer the best price in the market compared to most vendors on the net + on the item I have selected it was clearly stated as (product available) and they offered free shipping. After doing my homework on pricing, I have started checking out the reviews of iUnitek from people who have done business business/made purchases. Based on my preliminary review they sucked. Most people hate this company, but I decided to risk for their pricing. After making the purchase... my life became pathetic! Since this post doesn't let me go beyond 1,000 characters and therefor I can't explain everything that I had to go through, but please save yourself the hassle and buy your electronic goodies elsewhere.	Overall Rating

Date Reviewed: 05/23/2009
tldenman from unknown Member Since: 08/22/2007 View Member's: Reviews	easy ordering and explicit instructions for shipping options. Great price and item	Overall Rating

Date Reviewed: 03/19/2009
christine.guisinger from unknown Member Since: 01/12/2009 View Member's: Reviews	Always received on time and as ordered	Overall Rating

Date Reviewed: 02/05/2009
christine.guisinger from unknown Member Since: 01/12/2009 View Member's: Reviews	This is my 3rd order and everything has arrived on time and as described	Overall Rating

Date Reviewed: 02/02/2009
davidg80 from FL Member Since: 07/29/2008 View Member's: Reviews	took 5 days to ship, when i called to inquire about shipping the entire customer service department was out to lunch	Overall Rating

Date Reviewed: 01/31/2009
magpie46 from unknown Member Since: 01/22/2009 View Member's: Reviews	I was disappointed with my last shopping experience with another merchant so I did my homework and did a little research for a seller that can be trusted with my hard earned money. I'm really happy I found this merchant. They not only have the lowest prices around (at least for the item I was looking for), they also shipped my order in just 3 days. Amazing! Thanks for a wonderful shopping experience. I'm definitely considering this seller for my future purchases.	Overall Rating

Date Reviewed: 01/31/2009
coleman5691 from unknown Member Since: 10/01/2007 View Member's: Reviews	I recently purchased my Mac from this seller. The price was competitive and shipping was really fast. Great job in making ordering process very easy.	Overall Rating

Date Reviewed: 01/31/2009
nanomanb from IL Member Since: 10/01/2007 View Member's: Reviews	No problems here. Really smooth ordering process. Great experience!	Overall Rating

Date Reviewed: 01/26/2009
fairmanwa from unknown Member Since: 12/07/2008 View Member's: Reviews	Poor billing system. Company will not allow you to purchase an item and have sent to any other address except billing address. In addition, it took several days for them to notify me of this policy.	Overall Rating

Date Reviewed: 01/22/2009
christine.guisinger from unknown Member Since: 01/12/2009 View Member's: Reviews	good service - ordered from them before and items arrived on time and as advertised	Overall Rating

Date Reviewed: 01/20/2009
macsrwe from AZ Member Since: 08/22/2005 View Member's: Reviews	Best price I've seen so far on this particular item. Keep it up and I'll be back.	Overall Rating

Date Reviewed: 12/31/2008
firstsingle from GA Member Since: 12/31/2008 View Member's: Reviews	iUnitek. Thanks for getting Apple Shake 4.1 out to me quickly. You have the best price online for many of the products I need. Your customer service and support are very impressive. I will shop with you again.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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