Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 189
Neutral (3) 0 0 14
Negative (1 or 2) 0 0 66
Total Reviews 0 0 269
Avg Rating Not Rated
Not Rated
4 Star Review
3.76
Address: 16027 Ventura Blvd
Encino, CA - US
Website: http://www.iunitek.com
Business Hours: M-F 9am-6pm, Sat 9am-5pm
Sales Phone: 1-877-7UNITEK
Service Phone: 818-449-2022
Sales Email: sales@iunitek.com
Cust Service Email: tech@iunitek.com

iUnitek

http://www.iunitek.com


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Date Reviewed: 03/01/2008
jitow from unknown
Member Since:
02/14/2008

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Reviews
Good Company; Easy to use. Overall Rating
4 Star Review
 
Date Reviewed: 02/22/2008
mrrinpr from unknown
Member Since:
02/06/2008

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Reviews
Very easy to use and navigate. Overall Rating
4 Star Review
 
Date Reviewed: 01/25/2008
lwhllc from LA
Member Since:
08/23/2004

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Reviews
iUnitek's site is rather easy to follow. It just seems odd that in order to get the item out of the door quickly an extra charge must be placed when the cost of shipping is already rather high. Overall Rating
5 Star Review
 
Date Reviewed: 01/24/2008
afreiberg from unknown
Member Since:
01/08/2008

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Reviews
Good service, so far. Overall Rating
4 Star Review
 
Date Reviewed: 01/22/2008
pgarcia from TX
Member Since:
03/13/2004

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Reviews
Was a very good experience to buy from your company... Hope that get the 2 items taht we request... Thank you Overall Rating
4 Star Review
 
Date Reviewed: 01/13/2008
cwebber8012 from unknown
Member Since:
12/28/2007

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Reviews
good, the 1st time, it said the order was n stock, but then it wasnt. i will c wat happens this time Overall Rating
5 Star Review
 
Date Reviewed: 01/09/2008
bp7190 from ME
Member Since:
01/09/2008

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Reviews
OK if you don't value service. Partial Shipped order, after waiting 1 month called about shortage and was told product would ship ASAP. Another month later, tried to call and took 6-7 calls just to get through to customer service. Placed on hold, transferred to voicemail. Easier to just call Credit card company and dispute charges. NEVER AGAIN Overall Rating
1 Star Review
 
Date Reviewed: 01/08/2008
rcloyd from unknown
Member Since:
12/23/2007

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Reviews
Easy, quick Overall Rating
5 Star Review
 
Date Reviewed: 12/24/2007
ansinha1 from NJ
Member Since:
01/07/2007

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Reviews
This site is good and reasonable for price Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2007
12andy from unknown
Member Since:
03/08/2006

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Reviews
Worst seller ever. Received products damaged and scratched. Phone number works only sometimes. Refund was not given automatically. Refund was promised several times and never given. One time they gave me a transaction number for a money return that never happened. Received another confirmation today for a refund, but only for part of the damaged products. I assume that I will have to get my attorney involved in this. Never, never again. Should have been smarter and looked into the reviews before buying. Overall Rating
1 Star Review
 
Date Reviewed: 12/04/2007
dgrowe from PA
Member Since:
06/01/2004

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Reviews
Worst Seller ever. Never updated order status. Cannot reach them on the phone. Would never purchase from this seller Overall Rating
1 Star Review
 
Date Reviewed: 10/30/2007
xlyv from unknown
Member Since:
10/14/2007

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Reviews
I am buying this product in response to an online review for an LCD computer monitor and iUnitek appears to be the best price on the Internet that I could find at this time (with Free Shipping, as well). Very attractive to us value buyers. I'll admit that this is the first time I've ever heard of Iunitek. I am anticipating that the experience will prove satisfactory and that I will recommend this site to my colleagues for their online buying needs. Overall Rating
5 Star Review
 
Date Reviewed: 10/22/2007
firestash1 from NJ
Member Since:
11/06/2004

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Reviews
So far so good Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2007
Oz_Shahar from NJ
Member Since:
09/05/2003

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Reviews
GOOD Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2007
dragonsrule21 from unknown
Member Since:
08/29/2006

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Reviews
Price were decent but they didn't have it in stock. I waited for 2 days then I recieved an e-mail stating that my order was cancel because they didnt have it in stock. Why you guys stated that the product I order was in stock from the website and then tell me it was out of stock. I think you guys should have updated the website everyday and do inventory count so this won't happen again in the future Overall Rating
5 Star Review
 
Date Reviewed: 10/12/2007
rohinh from NY
Member Since:
06/22/2003

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Reviews
Placed a large order on 10/9/07 - for 9 computers totaling $13115.99 including shipping. Received an email from Unitex on 10/11/07 saying that they need to do a conference call w/ me and our credit card company to "verify" information - I called and spoke to Unitek verification and my credit card company at the same time and all information on the card was VERIFIED. Called on 10/12/07 asking as to why my order had not yet shipped at which point a "Manager" (for lack of a better term) got on the phone and explained that due to the "size" of the order they would only accept a wire transfer. Having no faith in a company that is so discombobulated and poorly organized, and having very little confidence that they would actually follow through upon receiving payment - I immediately cancelled the order. A horrible experience - have taken my order elsewhere!!! What a waste of time!! Overall Rating
1 Star Review
 
Date Reviewed: 10/09/2007
gpsjm from MD
Member Since:
06/02/2005

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Reviews
Placed order for UPS battery, waited 3 days with no response. Called and was told item guaranteed to ship next day. Never shipped and no one called or emailed with update as promised. I canceled order. No apology and poor customer service attitude. Two days later same item shows as in stock and at a higher price. Very shady, not good business practice. I am glad I cancelled order and will NOT buy from them ever. STAY AWAY Overall Rating
1 Star Review
 
Date Reviewed: 09/29/2007
JOHNSERONTON from NY
Member Since:
09/29/2007

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Reviews
Very user friendly website easy to navigate and high quality products and very competetive pricing for the products we purchase. Overall Rating
5 Star Review
 
Date Reviewed: 09/22/2007
borkosp from unknown
Member Since:
09/06/2007

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Reviews
That was the cheapest price I found. Will see if they can deliver it on time now. Overall Rating
4 Star Review
 
Date Reviewed: 09/17/2007
zients from unknown
Member Since:
09/01/2007

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Reviews
I think that customer service should be ope on Saturdays. It is not clear whether i am eligible forthe Xerox rebate. Overall Rating
5 Star Review
 
Date Reviewed: 09/15/2007
jerrys from unknown
Member Since:
08/30/2007

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Reviews
Ordering was fast and easy. Will be back again when necessary Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2007
jar from unknown
Member Since:
08/20/2007

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Reviews
Smooth order entry, hopefully item will ship quickly. Item arrived quickly. Overall Rating
5 Star Review
 
Date Reviewed: 08/28/2007
EnderEd from unknown
Member Since:
11/30/2005

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Reviews
Product damaged on delivery. Returned to Unitek according to directions. Hounded them for over a month to respond with a replacement or credit. Got only excuses: we're looking into it; we filed paperwork; we're moving. Finally had to have my credit card company reverse bill them to get my money back. Terrible, terrible customer service. Overall Rating
1 Star Review
 
Date Reviewed: 08/24/2007
bfsayer from IL
Member Since:
08/24/2007

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Reviews
(Edited September 05th by bfsayer)  Ordered product which was in stock after close of business on Tuesday. Expected product to be shipped within 3 business days at latest. As of Saturday product still has not been shipped and all calls to vendor have been cutoff or sent to voicemail when getting routed to customer service. Sent email followups as well. Trying to cancel order if it is not shipped soon. Very unprofessional. UPDATED: After numerous calls and finally getting through to a manager, the product was shipped on Monday evening. The item was said to be on back order, but was not updated on their site. The product did finally come as promised, however the overall experience was not worth the $10 I saved by not going with a reliable vendor. Overall Rating
2 Star Review
 
Date Reviewed: 08/17/2007
LPC from unknown
Member Since:
04/05/2006

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Reviews
Placing the order was easy Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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