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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	12	52	2703
Neutral (3)	0	0	44
Negative (1 or 2)	0	0	77
Total Reviews	12	52	2824
Avg Rating	4.92	4.88	4.68

Address:	916 South Main St. Salt Lake City, UT 84101 - US
Website:	http://www.softwaremedia.com
Business Hours:	7:00 am - 5:30 pm MST
Sales Phone:	800-474-1045
Service Phone:	800-474-1045
Sales Email:	sales@softwaremedia.com
Cust Service Email:	customerservice@softwaremedia.com

SoftwareMedia.com

http://www.softwaremedia.com

With PriceGrabber Since 04/04/2003

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Date Reviewed: 04/29/2003
addidas3 from MD Member Since: 04/29/2003 View Member's: Reviews	I purchased a full version of Nero 5.5. Everywhere from the website to the email copy of my reciept said full product. When i received my product is was OEM. They were quick to return it for me but the damage was done and they have false advertising.	Overall Rating

Date Reviewed: 05/13/2003
dedwards62 from UT Member Since: 12/23/2002 View Member's: Reviews	Great deals I am glad I bought from them!!!	Overall Rating

Date Reviewed: 06/04/2003
flanman from ME Member Since: 05/13/2003 View Member's: Reviews	second trip back to this site for the very reasons mentioned above	Overall Rating

Date Reviewed: 06/10/2003
gup9725 from UT Member Since: 05/26/2003 View Member's: Reviews	What really matters is whether or not I get the product in good shape and it is what I expect...I have a good feeling....time will tell....D Follow-up comment: Delivery date was unclear, and I could not track the shipment; HOWEVER, I received my order very quickly and in perfect order. The service was excellent and if this is the company's standard performance, then delivery communication is basically unnecessary. The price was great and delivery fast.	Overall Rating

Date Reviewed: 06/10/2003
jlawrence3 from NC Member Since: 05/26/2003 View Member's: Reviews	The ordering process was terrific! Hope the purchase concludes as smoothly...	Overall Rating

Date Reviewed: 06/20/2003
Nismo180 from CA Member Since: 03/06/2002 View Member's: Reviews	I have orderd Acrobat 6 pro full version but when I received it was Acrobat 5 oem and Acrobat 6 pro oem upgrade...?????? so call to return, Customer service sux. Finally give us RMA after 3 days.	Overall Rating

Date Reviewed: 06/20/2003
bpkent32 from NY Member Since: 06/04/2003 View Member's: Reviews	The shipping defaulted to overnight (i.e. the most expensive) and wasn't easy to change. Also there was a pop-up that advertised free shipping, but this depended on a coupon code being entered, easy to overlook ...	Overall Rating

Date Reviewed: 06/22/2003
pruggero1779 from unknown Member Since: 06/07/2003 View Member's: Reviews	Very Good.	Overall Rating

Date Reviewed: 06/24/2003
rscovill from TX Member Since: 06/09/2003 View Member's: Reviews	Could not easily edit billing address to match my Amex card name. Gave up trying to do the correction.	Overall Rating

Date Reviewed: 06/29/2003
rileydogwa from WA Member Since: 06/13/2003 View Member's: Reviews	so far so good Received software on or before the date expected. Lowest price, fast service - gotta love it.	Overall Rating

Date Reviewed: 07/01/2003
lserniwk from unknown Member Since: 06/14/2003 View Member's: Reviews	So far very good, A+	Overall Rating

Date Reviewed: 07/05/2003
borsia from CA Member Since: 06/20/2003 View Member's: Reviews	I liked their site I was a bit confused about how to enter the shipping info (3 day vs ground) for the advertised free shiping but their customer service person was able to quickly explain and all went quickly and easily after.	Overall Rating

Date Reviewed: 07/13/2003
jahorn from NJ Member Since: 06/28/2003 View Member's: Reviews	Everything arrived on a timely basis and in the condition I expected.	Overall Rating

Date Reviewed: 07/14/2003
lbjr from IN Member Since: 06/14/2003 View Member's: Reviews	Received the product I wanted, for the price I wanted to pay. All at a resonable amount of time. Would buy from them again, if they have what I am looking for. No problems at all. Thanks!	Overall Rating

Date Reviewed: 07/15/2003
judy from unknown Member Since: 06/30/2003 View Member's: Reviews	Good	Overall Rating

Date Reviewed: 07/17/2003
dschele from TX Member Since: 07/01/2003 View Member's: Reviews	First experience with this merchant. Good depth of product options for products they carry (i.e. range of full, oem, and licence-only packages to choose from.)	Overall Rating

Date Reviewed: 07/18/2003
maddison3 from unknown Member Since: 07/03/2003 View Member's: Reviews	Fine	Overall Rating

Date Reviewed: 07/25/2003
rebecca_barliant from IL Member Since: 07/10/2003 View Member's: Reviews	Outstanding price on the product I bought, straightforward shopping experience, and I immediately received the order information in an email, complete with link for checking order status. Product arrived a day before promised. They got everything right!	Overall Rating

Date Reviewed: 07/25/2003
gmt from MO Member Since: 07/10/2003 View Member's: Reviews	Was the most low cost for retail packaging. In total we bought three copies today! One for home use and two for business. I am hopeful all arrives soon!! Thanks!! As follow-up items arrived in a short time, great shape and performed as expected. A great company to use!!	Overall Rating

Date Reviewed: 07/25/2003
garys from TX Member Since: 07/03/2003 View Member's: Reviews	Looks good so far - Like FedEx shipping.	Overall Rating

Date Reviewed: 07/28/2003
gorbs21 from PA Member Since: 07/09/2003 View Member's: Reviews	This site was easy to navigate and I would definitely shop here again.	Overall Rating

Date Reviewed: 07/30/2003
mariefleischmann from OR Member Since: 07/15/2003 View Member's: Reviews	The only thing that I did not receive was instructions on maintenance of the headset itself. Are there any instructions for that? Also: Under no circumstances do I wish to be on marketing lists of any kind as a result of this purchase or this survey. Thanks so much and i will certainly recommend your product site!	Overall Rating

Date Reviewed: 07/31/2003
JennyGraves from CA Member Since: 07/31/2003 View Member's: Reviews	(Edited August 01st by JennyGraves) Just ordered. Prices seem too good to be true. Test will be how the product works. If it does, I'm telling my entire Graphics Design class about this site.	Overall Rating

Date Reviewed: 08/01/2003
kas from unknown Member Since: 08/01/2003 View Member's: Reviews	The price is right - but beware if you have problems or questions. I recently purchased Adobe Acrobat 6.0. The description on their website was the 'Retail Boxed' version. What I received was the CD and a getting started manual. I used their website to inquire about this but I didn't receive a response. So, I called them and left a message. It's been over a week now with no reply.	Overall Rating

Date Reviewed: 08/05/2003
jcalvarado from unknown Member Since: 07/21/2003 View Member's: Reviews	good site, clear and easy to use. need more info on availability and also a link to track orders	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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