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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	1	5	102
Neutral (3)	0	0	2
Negative (1 or 2)	0	1	31
Total Reviews	1	6	135
Avg Rating	4.00	4.00	3.81

Address:	2315 S. SEPULVEDA BLVD Los Angeles, CA 90064 - US
Website:	http://www.unistorage.com
Business Hours:	9:00am - 6:00pm PST
Sales Phone:	888-864-7867
Service Phone:	888-864-7867
Sales Email:	sales@unistorage.com
Cust Service Email:	sales@unistorage.com

Unistorage

http://www.unistorage.com

With PriceGrabber Since 11/20/2002

Sort Reviews by: Date Rating

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Date Reviewed: 09/04/2009
stantonelectric from unknown Member Since: 08/19/2009 View Member's: Reviews	Only thing I was displeased with was inability to use my own shipping account and remove charges from final bill	Overall Rating

Date Reviewed: 08/14/2009
tristan123456 from NC Member Since: 08/13/2009 View Member's: Reviews	I bought a TV stand online. The credit card was charged right away. After four days I did not receive an email about the order being shipped. So I called and after getting hung up on once and put on perpetual hold 3 other times I finally got through to someone. She told me that what I wanted was backordered for at least two weeks. So not only did they not bother to tell me, they charged my credit card weeks before they ever intended to ship. Poor experience. Stay away!	Overall Rating

Date Reviewed: 07/24/2009
wgladden from unknown Member Since: 10/17/2005 View Member's: Reviews	I have been purchasing from this site for over 2 years and had very little problems.	Overall Rating

Date Reviewed: 07/22/2009
chrish from unknown Member Since: 07/06/2009 View Member's: Reviews	Good online purchasing experience.	Overall Rating

Date Reviewed: 07/19/2009
info from unknown Member Since: 07/03/2009 View Member's: Reviews	Good. Hope ship to worldwide.	Overall Rating

Date Reviewed: 06/06/2009
Mapfau11 from unknown Member Since: 05/21/2009 View Member's: Reviews	The order placing was a little different than typical. it would help if the questions were in a more bold type, and the country question was at the bottom	Overall Rating

Date Reviewed: 05/25/2009
kstefans from unknown Member Since: 05/16/2009 View Member's: Reviews	$14 shipping for 7 day delivery of a $12 item is ridiculous. I can't read the order number because your survey is in the way Still don't have product 5/25/09	Overall Rating

Date Reviewed: 05/13/2009
jmasters from unknown Member Since: 05/04/2009 View Member's: Reviews	like i said in the other one i would like to see my product arrive in a timely mater. from here out is after i got my product, you say that product usually ships in 24 hours and it took a week to ship but once it shipped it arrived the next day. so you should work on ship time from the order date (but good exp)	Overall Rating

Date Reviewed: 04/30/2009
philm2007 from unknown Member Since: 12/12/2007 View Member's: Reviews	Excellent web ordering and processing. Have used this site before, and recommend them.	Overall Rating

Date Reviewed: 02/10/2009
stathis from unknown Member Since: 07/06/2005 View Member's: Reviews	easy process, well documented, good prices.	Overall Rating

Date Reviewed: 01/23/2009
Oldman2 from unknown Member Since: 01/23/2009 View Member's: Reviews	I ordered 3 items; one, a heavy roll of wire and 2 very light items. Shipping was $23.17 for all. The two light items came from two separate places. Only after a phone call did I find that the wire was obsoleted and would not come at all. After 3 phone calls I have yet to receive my refund but they claim it has been sent to the credit card company. What's worse is that they say the refund will include only about $5.00 for the shipping, whereas, the shipping cost of the wire alone on the site was $15.41. The "bait and switch" part of the scam is that the wire that I ordered is still "available" on the site for the next sucker. It was a very good price -- too good. The bottom line is that they charged me $18 shipping on items weighing a few ounces and refunded $5 for an item weighing 4 to 5 pounds which is on their site but not available. Do not buy from these guys.	Overall Rating

Date Reviewed: 12/10/2008
kklecar from unknown Member Since: 11/24/2008 View Member's: Reviews	Price seems good. Website very easy to navigate and informative	Overall Rating

Date Reviewed: 11/20/2008
djoss from unknown Member Since: 11/20/2008 View Member's: Reviews	The items never did arrive. But that didn't keep them from charging, more than the invoice said. Been fighting with my credit card company since May. They finally said there is nothing more they can do. Non-existent customer service. Finally gave a partial refund for almost $2000 of racks that never showed up. Buy anywhere but here. These people don't seem to have any morals or ethics and certainly have no idea about customer service. I would strongly advise not to do business with these people. They must work out of their garage because they never answer their phone. Now if you want to know how I really feel....	Overall Rating

Date Reviewed: 11/05/2008
dparter from WI Member Since: 03/15/2005 View Member's: Reviews	good prices, easy to use web site	Overall Rating

Date Reviewed: 10/27/2008
DSZUCHRN from unknown Member Since: 10/18/2008 View Member's: Reviews	I WAS GLAD TO FIND EXACTLY WHAT I NEEDED AT A VERY REASONABLE PRICE. THANK YOU	Overall Rating

Date Reviewed: 09/27/2008
rubcard from unknown Member Since: 09/13/2008 View Member's: Reviews	3 days for creditcard processing and charging for rushing orders is definitely a bummer. I am cancelling my order.	Overall Rating

Date Reviewed: 09/21/2008
sanjayagarwal605 from unknown Member Since: 09/05/2008 View Member's: Reviews	Execellent	Overall Rating

Date Reviewed: 09/17/2008
dealdoc from unknown Member Since: 09/01/2008 View Member's: Reviews	This is first time i'm placing an order at unistorage.com So far everything seems good. But real review can be posted only after item gets delivered.	Overall Rating

Date Reviewed: 09/08/2008
WeirDave from FL Member Since: 10/30/2004 View Member's: Reviews	It would be nice to have an option to purchase without signing up.	Overall Rating

Date Reviewed: 09/02/2008
dgbyrd from unknown Member Since: 08/24/2008 View Member's: Reviews	So far so good!	Overall Rating

Date Reviewed: 08/13/2008
kwitag from unknown Member Since: 07/30/2008 View Member's: Reviews	No regrets buying from this merchant. unmatched low prices and quick shipping. definitely coming back for future purchase.	Overall Rating

Date Reviewed: 08/13/2008
nivek28 from WV Member Since: 07/30/2008 View Member's: Reviews	Saved money, saved time. thanks	Overall Rating

Date Reviewed: 08/13/2008
jetlab from unknown Member Since: 07/30/2008 View Member's: Reviews	Before purchasing anything online I look around to get the best out of my hard earned cash. This merchant has consistently the lowest prices and a good range of products to choose from.	Overall Rating

Date Reviewed: 07/28/2008
Abush555 from CA Member Since: 07/28/2008 View Member's: Reviews	Order placed 7/13 - still hasn't shipped as of 7/27. Emailed customer service and got a response saying it would ship 7/24...which of course it didn't. Sent customer service another email requesting to cancel order but received no response. Then I wasted 10 minutes getting hung up on by their automated phone tree this morning. I see no reason why you should ever do business with these guys. Certainly seems like I'm not alone with my complaints...only wish I'd read the store reviews before ordering. Retailer Response (09/11/2008): We emailed and informed the customer of the status of his order and never got a response. One of our reps even called the customer.	Overall Rating

Date Reviewed: 06/28/2008
santancom from AZ Member Since: 06/28/2008 View Member's: Reviews	All I have to say is STAY AWAY! I order $5200 cabinet that said in stock ready to ship same day. They billed my CC the next day. 7 days later I checked status because I did not receive tracking info and I found out it did not ship yet. I tried calling for 5 straight days getting sent to different voicemails. I finally talked to someone and cancelled the order. I received a cancellation email next day. But 5 days later now I still have not received my $5200 back....STAY AWAY!!! Retailer Response (09/11/2008): Product is a Manufacturer direct Special order. Customer has been informed about this but has been unreasonable and uncooperative when our sales team explained to him the shipping process as it has to be schedule by truck and freight carrier. The customer has been unreasonable and wants the product in his door in impossible means.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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