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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	16	72	3627
Neutral (3)	1	1	45
Negative (1 or 2)	0	0	48
Total Reviews	17	73	3720
Avg Rating	4.71	4.86	4.78

Address:	5490 Conestoga Ct Boulder, CO 80301 - US
Website:	http://www.VioSoftware.com
Business Hours:	9am-5pm MT
Sales Phone:	888-617-9922
Service Phone:	888-617-9922
Sales Email:	sales@viosoftware.com
Cust Service Email:	support@viosoftware.com

VioSoftware.com

http://www.VioSoftware.com

With PriceGrabber Since 04/30/2001

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Date Reviewed: 08/17/2001
Gina2000 from CA Member Since: 08/17/2001 View Member's: Reviews	Ordered an antivirus for a low low price. Received it two days later. I am pleased with Viosoftware.	Overall Rating

Date Reviewed: 08/23/2001
ernestgray from OH Member Since: 08/23/2001 View Member's: Reviews	I ordered over the phone. The saleslady was very helpful and software went out the same day. I've shop online a great deal, and talking to a real person is very refreshing.	Overall Rating

Date Reviewed: 09/02/2001
ellenkelly from VA Member Since: 09/02/2001 View Member's: Reviews	The staff was knowledgable and able to interpret my software needs even though I only had the knowledge to explain it to them in layman's terms. They went beyond being helpful which I have not yet encountered in "traditional" discount-type retail stores. I will shop here again.	Overall Rating

Date Reviewed: 09/07/2001
zakuhn from CA Member Since: 09/01/2000 View Member's: Reviews	I bought norton antivirus. The price was listed as 18 + 4 on pricegrabbers retail product page. Shipping was UPS ground. When I got the product, it was not the boxed version. It was CD only. I could not tell when i bought it that it was cd only. When I went back later and looked closer, I saw "CD ONLY" was posted. That said, they did upgrade my shipping to 2 day air, no charge. Overall, a neutral rating, since i did get a usable product, even if it wasn't exactly what I ordered.	Overall Rating

Date Reviewed: 09/22/2001
skeeter from MN Member Since: 06/20/2001 View Member's: Reviews	Having ordered twice from them for software needed at work, I have absolutely no complaints. The products received were as indicated on their website and came within the expected timeframe. And when I had to call with a question, their representative was friendly and helpful. I fully expect to continue making my corporate purchases with them as well as any future software needs I have personally.	Overall Rating

Date Reviewed: 10/12/2001
ddm1999 from CA Member Since: 06/22/2001 View Member's: Reviews	Their prices were much less than everyone else. Although they send OEM versions and not full retail box products, I'm still getting the software that I need. Quick processing and shipping.	Overall Rating

Date Reviewed: 10/21/2001
marybobjordan from TX Member Since: 10/21/2001 View Member's: Reviews	So easy to place an order! Easy to navigate their site! Promptly received nice order confirmation by e-mail. My order was received within 6 days! Highly recommend this site for fantastic prices on software -- I saved more than half off other companies. They beat all other competitors hands-down on prices, shipping & handling was free, & delivery was super fast!	Overall Rating

Date Reviewed: 10/22/2001
rkflemin from AL Member Since: 10/22/2001 View Member's: Reviews	I received my order within 72 hours. The WebSite is extremely user friendly and the prices are lower than local discount stores. An extremely pleasant experience!	Overall Rating

Date Reviewed: 11/02/2001
dweaver747 from OK Member Since: 11/02/2001 View Member's: Reviews	(Edited November 02nd by dweaver747) This was my first order with VioSoftware. I ordered via their web site and it was painless and my order arrived on time. Their prices were excellent. I was a little surprised, however, to find that my software box was not wrapped and had apparently been opened. However, nothing appeared to be missing. I will probably order from them again.	Overall Rating

Date Reviewed: 11/12/2001
pgdon from NY Member Since: 11/08/2001 View Member's: Reviews	Items were shipped and delivered in 5 days as promised.	Overall Rating

Date Reviewed: 11/29/2001
miadonut from unknown Member Since: 11/29/2001 View Member's: Reviews	I'm a programmer and surf the web a great deal and over all they have a great package deal, overall the lowest prices I've seen, packages get to me on time, sometimes early. I've been very pleased with the service and customer service advice and willingness to satisfy (kinda rare now-a-days), so I'm taking a little time to say thanks for a great job! I would, however, like to see them listed on other sites that I compare shop on.	Overall Rating

Date Reviewed: 12/07/2001
ChadwickBoggs from CO Member Since: 12/07/2001 View Member's: Reviews	I use the internet alot for ordering software and this site was one of the easiest to use. The prices were really good and I had an extra request with shipping, called them and they were glad to help.	Overall Rating

Date Reviewed: 12/18/2001
mjyoung from TX Member Since: 12/12/2001 View Member's: Reviews	Ordered Windows XP Home Edition on a Thursday and got free shipping plus a great price. Showed on my door by Monday. Great to do business with would buy from again.	Overall Rating

Date Reviewed: 12/19/2001
asavett from PA Member Since: 12/19/2001 View Member's: Reviews	Viosoftware has a well designed, easy to navigate site with good prices, easy ordering, and great customer service. After receiving a confirmation e-mail, I realized that my shipping address was incomplete. One e-mail and my problem was solved. Viosoftware also sends an e-mail with a UPS tracking number - something merchants should do to keep you informed. To top it all off - the software arrived earlier than promised. Overall, a great shopping experience. I would buy from them again.	Overall Rating

Date Reviewed: 12/19/2001
twbugler from MD Member Since: 12/19/2001 View Member's: Reviews	My purchase went perfectly, the price was great, and the delivery was fast. Also, they let me know when the software had shipped. Perfect.	Overall Rating

Date Reviewed: 12/21/2001
johnney from CA Member Since: 12/21/2001 View Member's: Reviews	I was very pleased with the good and quick services that I receved with Vio Software, that I will keep on doing business with them.	Overall Rating

Date Reviewed: 12/30/2001
tonyt from unknown Member Since: 12/30/2001 View Member's: Reviews	Easy to order. Products came on time with no problems. I would use them again.	Overall Rating

Date Reviewed: 12/30/2001
BruceCush from CA Member Since: 12/30/2001 View Member's: Reviews	product delivered on time and good customer support. keep up the good work.	Overall Rating

Date Reviewed: 01/03/2002
xratedm32005 from CA Member Since: 01/03/2002 View Member's: Reviews	fast delivery on the product, thanks for the prompt and professional service.	Overall Rating

Date Reviewed: 01/05/2002
paulbartley from VA Member Since: 01/05/2002 View Member's: Reviews	(Edited January 08th by paulbartley) The anti virus software I ordered was a little late but the delivery people were very gracious in taking the initiative to call and explain the delay. I will use this company again.	Overall Rating

Date Reviewed: 01/09/2002
kzxf56 from TX Member Since: 01/09/2002 View Member's: Reviews	Supprt rep was fantastic. I had a small problem with my order, but he fixed it and left me with a very positive impression.	Overall Rating

Date Reviewed: 01/10/2002
CamH from MA Member Since: 06/20/2001 View Member's: Reviews	Office XP Standard Upgrade Saga: Six days after placing order with 2 day shipping, I sent an email for a status. No response. Called 2 days later -- got a machine, so requested a call back. No response for 5 hrs. Called again and got a person to say they were out of stock for 4 days. He offered to provide free shipping if I would wait. Two days later got a call saying they can't deliver. Looked online to see they had increased the price by $26! No mention of stock problems.	Overall Rating

Date Reviewed: 01/10/2002
lauraoliva from IA Member Since: 01/10/2002 View Member's: Reviews	They couldn't have done better if they'd tried. Ordering went smoothly. Pricing was quite competitive. Ship time was extremely speedy. I appreciate the tracking information sent to me. It was the only negative factor from the previous order. Keep up the good work.	Overall Rating

Date Reviewed: 01/11/2002
danpg from NJ Member Since: 01/11/2002 View Member's: Reviews	I was very happy with my order. The price was the best I found anywhere, I received an email answering some questions I had before making my order and the order came a day earlier than estimated. Thanks!	Overall Rating

Date Reviewed: 01/11/2002
smeads from UT Member Since: 01/11/2002 View Member's: Reviews	very positive shopping experience. THe product was shipped right out and pricing was very competetive. Would definately shop there again.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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