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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	5	9	1544
Neutral (3)	1	1	18
Negative (1 or 2)	0	1	28
Total Reviews	6	11	1590
Avg Rating	4.33	4.27	4.76

Address:	5490 Conestoga Ct. Boulder, CO 80301 - US
Website:	http://www.royaldiscount.com
Business Hours:	9am-5pm MT
Sales Phone:	877-292-7712
Service Phone:	877-292-7712
Sales Email:	sales@royaldiscount.com
Cust Service Email:	customerservice@royaldiscount.com

Royaldiscount.com

http://www.royaldiscount.com

With PriceGrabber Since 02/28/2005

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Date Reviewed: 11/05/2009
tonyboi from CA Member Since: 11/05/2009 View Member's: Reviews	it good i like it	Overall Rating

Date Reviewed: 10/12/2009
benvr8 from OR Member Since: 11/17/2007 View Member's: Reviews	I have never had an unpleasant experience and have grown to depend on their website for a fast, hassle free, low price resource for my software needs. RoyalDiscount has been an A+ experience every time I've ordered from them. I have been suprised and pleased with their shipping speed & product quality. I look forward to additional business with them in the future.	Overall Rating

Date Reviewed: 09/14/2009
ChicagoSMS from IL Member Since: 09/14/2009 View Member's: Reviews	HIGHLY recommended for software purchases! All products are genuine and free shipping is a nice bonus!!!	Overall Rating

Date Reviewed: 09/13/2009
alyxyn from PA Member Since: 09/13/2009 View Member's: Reviews	I was very pleased with the service I received. Shipping was fast.	Overall Rating

Date Reviewed: 09/12/2009
schcarrie from AZ Member Since: 09/12/2009 View Member's: Reviews	Bought Flash CS4 - Product was as expected, shipping was incredibly fast, and the price could not be beat! I would recommend this seller.	Overall Rating

Date Reviewed: 09/09/2009
sunny from unknown Member Since: 09/09/2009 View Member's: Reviews	Pricing is very Competetive.....i got a McAfee Internet Security Suite , This is where i found it the cheapest and the Best. i recieved it with in 3 days by using the standard shipping , the shipping information they provided was timely i will definitely return to royalDiscount.	Overall Rating

Date Reviewed: 08/24/2009
CoosaTotah17 from NM Member Since: 08/24/2009 View Member's: Reviews	(Edited September 06th by CoosaTotah17) Shipping took "5 days" and would have taken longer but I called Fed Ex and asked about the package "joyride" across the country and its 24 hour sitting in Phoenix on a business weekday. Fed Ex then, immediately within an hour of my call, made a "special delivery" 600 mile non-stop trip back toward Denver directly to my town by-passing distribution cities. I live about 400 miles from Denver. If it was not for my phone call and this "special delivery" it would have taken days longer! Royal Discount sent a wrong software and refused to take full responsibility for their mistake. They offered no exchange for the correct software. I sent an email asking for a suitable return envelop, Royal Discount refused. Except for UPS postage and shipping label, sent by email, the return for refund was at my expense including the purchase of a suitable shipping software envelope. Total cost to me to return their mistake was about $20 for $17 software. 1 out of three makes for a 33% failure rating! Retailer Response (08/27/2009): We apologize that you were unhappy with 1 of 3 items purchased. We would like to clarify some info in your review. Regarding shipping time: Ground shipping, the option you chose, commonly takes 3-5 business days. Your package was shipped the day you ordered and was delivered in 3 business days on Wed. Please be aware that FedEx does not consider Sat or Sun business days. Regarding the wrong item: Within the item description we indicate clearly that there is a potential substitution to the newer edition based on stock. We apologize that this substitution was unacceptable which is why we waived the restocking fee and sent you a prepaid label to return the software for a full refund. We believe we made every attempt to correct the issue without cost to you. Please contact with any questions.	Overall Rating

Date Reviewed: 07/21/2009
bmricci1 from MI Member Since: 07/21/2009 View Member's: Reviews	I have been satisfied with RoyalDiscount. I have received the correct software every time I place an order with them.	Overall Rating

Date Reviewed: 06/23/2009
cetink from unknown Member Since: 06/23/2009 View Member's: Reviews	Item arrived as advertised in Canada. Price was cheapest I could find anywhere. I will recommend RoyalDiscount and will use them again in the future.	Overall Rating

Date Reviewed: 06/10/2009
fuzzyworm from CA Member Since: 06/10/2009 View Member's: Reviews	I always recommend Royal Discount to friends buying software. The prices are the lowest I've found online and Royal Discount has proven fast and reliable every time I've ordered.	Overall Rating

Date Reviewed: 06/04/2009
amakachao from FL Member Since: 06/04/2009 View Member's: Reviews	I bought Adobe CS4 suite from Royal Discount. I was worried at first because their prices are so good. I called customer service to be sure I wasn't buying an "upgrade" or an "education version" and they confirmed it was the full software. I received it when they said I would. It's the real legitimate thing. Thank you!	Overall Rating

Date Reviewed: 05/12/2009
samuelja from PA Member Since: 06/01/2007 View Member's: Reviews	(Edited May 21st by samuelja) I ordered internet security software from Royal Discount for the third time this year. I am once again impressed with their price, ease of ordering and timely delivery.	Overall Rating

Date Reviewed: 05/11/2009
mpgibbs from TX Member Since: 04/16/2008 View Member's: Reviews	(Edited May 12th by mpgibbs) GREAT online merchant! FAST shipping! I remain a LOYAL customer for good reason! These guys have a super selection of software. I keep coming back and back to them. Superior value!	Overall Rating

Date Reviewed: 05/07/2009
CompuNet916 from LA Member Since: 05/07/2009 View Member's: Reviews	I order from Royal Discount all the time and have always been very satisfied. If they do not have what I ordered they will substitute the same product (10 license product for 2 - 5 license products) for the same price as the original 10	Overall Rating

Date Reviewed: 04/17/2009
behra from IA Member Since: 04/17/2009 View Member's: Reviews	I would recommend this merchant to a friend because of the quality merchandise for the price and the speed of shipping. A very smooth transaction!! RoyalDiscount's website was helpful in selecting the appropriate software for my needs	Overall Rating

Date Reviewed: 04/16/2009
BethMcNabb from FL Member Since: 04/16/2009 View Member's: Reviews	After much research, Royaldiscount.com was the most price effective. Seemed to be an unbelievable price so we looked for negative reviews. Didn't find them. We ordered a full version of CS4 Web Premium and that is what we received. We've been very happy with the product and will order from them again.	Overall Rating

Date Reviewed: 04/09/2009
naptimezzz from WA Member Since: 04/09/2009 View Member's: Reviews	Lowest price I could find, accompanied by plentiful positive customer reviews led to me buying from this retailer, and I wasn't dissapointed. Product arrived when I expected it to, just as described. Will shop with them again!	Overall Rating

Date Reviewed: 04/08/2009
aymamibrockway from LA Member Since: 04/08/2009 View Member's: Reviews	Great service, perfect description and extremely fast shipping. I would definitely shop here again!	Overall Rating

Date Reviewed: 04/02/2009
FrugalFreak from AL Member Since: 04/02/2009 View Member's: Reviews	(Edited April 06th by FrugalFreak) "I needed full retail edition of Windows XP I shopped around with other retailers but they had the lowest price on the software. They shipped it fast and I had no problems with my order. When it comes time to buy OS software again, I'm buying with them. Very Happy with them.	Overall Rating

Date Reviewed: 03/24/2009
yarco7920 from MO Member Since: 12/23/2008 View Member's: Reviews	I have always been very happy with the prices and shipping time from Royal Discount	Overall Rating

Date Reviewed: 03/22/2009
fletchea from FL Member Since: 03/22/2009 View Member's: Reviews	I would definitely recommend this site to purchase software -- they were excellent to deal with.	Overall Rating

Date Reviewed: 03/21/2009
dj173 from IL Member Since: 03/21/2009 View Member's: Reviews	Fast Delivery, best price, Everything you would want. I would definately recommend this vendor. They also have a great variety in their arsonal	Overall Rating

Date Reviewed: 03/20/2009
albenson99 from TX Member Since: 03/20/2009 View Member's: Reviews	This was by far the best online buying experience I have ever had. Great communication and follow up. Shipping was lightning FAST! You can trust this seller for a professional, customer oriented expeperience.	Overall Rating

Date Reviewed: 02/22/2009
apoole53 from GA Member Since: 02/22/2009 View Member's: Reviews	They were the cheapest. I always compare prices and I was very satisfied with their prices. I really like that they offer so many reviews and that they guarantee their products 100%. That is very important to me. I will definitely do business with them again.	Overall Rating

Date Reviewed: 02/19/2009
djseafood from NV Member Since: 02/19/2009 View Member's: Reviews	Royal Discount had exactly what I was looking for at an unbelievable price! Even more surprising, shiping was FREE and my order arrived quickly!!!	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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