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	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	1	1	662
Neutral (3)	0	0	32
Negative (1 or 2)	0	0	208
Total Reviews	1	1	902
Avg Rating	5.00	5.00	3.89

Address:	5300 West 104th Street Los Angeles, CA 90045 - US
Website:	http://www.infinity-micro.com
Business Hours:	8am - 5pm PT Mon - Fri
Sales Phone:	800-589-1234
Service Phone:	800-589-1234
Sales Email:	sales@infinity-micro.com
Cust Service Email:	service@infinity-micro.com

Infinity-Micro.com

http://www.infinity-micro.com

With PriceGrabber Since 02/11/2001

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Date Reviewed: 04/04/2013
thepleaserjm from unknown Member Since: 04/03/2013 View Member's: Reviews	wow	Overall Rating

Date Reviewed: 11/02/2012
carter69 from unknown Member Since: 01/25/2006 View Member's: Reviews	Order was placed and I got an email stating that I needed to have bank add my shipping address as an alternate address before they would process the order. I did not have any problems with other vendors, but called and found out that indeed my alternate shipping address was not listed on the new credit card. So I was ok with this since it helps cut down on fraud. After that based on the route the fedex package took, I believe the order was slightly delayed due to the hurricane that hit the New York / New Jersey area. Package did arrive ahead of the fedex online information so I got it in time to unbox and get installed for the next business week.	Overall Rating

Date Reviewed: 11/02/2012
emergingsystems from FL Member Since: 11/02/2012 View Member's: Reviews	Infinity-micro is one of the best customer service people I came accross in technology hardware business...pleasure to do more business	Overall Rating

Date Reviewed: 11/02/2012
RTRepko from PA Member Since: 11/02/2012 View Member's: Reviews	Infinity-Micro was excellent to deal with. They had very good pricing and their service was second to none. FedEx screwed the delivery and the switch I purchased was returned. I told Infinity-Micro of the situation with FedEx and they shipped it back out to me immediately. I could not have asked for better service. Very pleased and will purchase again from them.	Overall Rating

Date Reviewed: 01/22/2012
wills79 from CA Member Since: 03/22/2012 View Member's: Reviews	(Edited January 22nd by wills79) Purchased a Cisco Catalyst 2960 from them, and three months later the credit card was used on a fraudulent orders. Apparently, there were not happy with this review, and they emailed me asking to remove it. In the interest of being fair, I'm expanding this review to provide a biased but honest review. I used my wife's credit card number with my phone number in order. I have never used her credit card for any other large ticket items other than with Infinity-micro.com. A few months later, the credit card was stolen, and the same exact contact information, including my phone number (not my wife's) was used in order. Given the fact that I only used her card with this vendor indicates the card was stolen from them. I looked back at my order, and I noticed the the PDF invoice I asked from them retained the credit card details in plain text. This is a poor practice in protecting sensitive customer information. Would not do business with again, and recommend extreme prejudice. Retailer Response (04/27/2012): We appreciate the customers comment. Infinity Micro has been a loyal merchant to its customers since year 1993, providing excellent prices, service and delivery, processing millions of dollars over the past 19 years to high valued repeat customers who have helped us succeed throughout the years. Infinity Micro verifies all credit card info, in order to prevent fraudulent activity on all credit cards presented to us. That fact that the customer credit card was compromised 3 months later has no relation to Infinity Micro, nor activities we take any participation in. We apologize to the customer for their inconvenience. Management.	Overall Rating

Date Reviewed: 11/10/2011
MoanaSurfrider from unknown Member Since: 11/10/2011 View Member's: Reviews	Aloha we are very happy with this seller we will buy again and refer this infinity-micro in the island to everyone.	Overall Rating

Date Reviewed: 09/19/2011
ICSOLUTIONS4U from TX Member Since: 09/19/2011 View Member's: Reviews	I order from Infinity Micro on a regular basis using wire transfer to get their cash discount. The Phone Sales and Accounting Personnel are always very prompt and helpful. I highly recommend purchasing from Infinity Micro whether you are an end customer or a reseller (like myself).	Overall Rating

Date Reviewed: 09/14/2011
Donmctire from unknown Member Since: 09/14/2011 View Member's: Reviews	Will shop again, they got our Hotel out of a Jam by Lalive !!!	Overall Rating

Date Reviewed: 03/31/2011
nilssheets from unknown Member Since: 03/31/2011 View Member's: Reviews	Ordering over the Internet was easy. The price, including post and packaging, was the best. Accessory prices are also good. I have not had a reason to contact Customer Service.	Overall Rating

Date Reviewed: 03/29/2011
santo.vega from unknown Member Since: 03/29/2011 View Member's: Reviews	Great prices, fantastic customer support, great shipping times. Will definitely do business again with these guys.	Overall Rating

Date Reviewed: 03/25/2011
demirfernando from unknown Member Since: 03/25/2011 View Member's: Reviews	On the whole, my experience using the website to order an HP printer was satisfactory. Finding the products I wanted on the site could not have been an easier process and I'm ultimately satisfied..	Overall Rating

Date Reviewed: 01/29/2011
davis.robin12 from unknown Member Since: 01/13/2011 View Member's: Reviews	This was the best deal for this item that I have ever seen anywhere. I will definately be coming back soon for other deals.	Overall Rating

Date Reviewed: 01/15/2011
lucernem from unknown Member Since: 12/30/2010 View Member's: Reviews	I have ordered from Infinity Micro before and will order more in the future. They ship very fast and products are packaged well. I have to give them the highest rating I can give for any online site.	Overall Rating

Date Reviewed: 01/12/2011
harryaimes from unknown Member Since: 12/27/2010 View Member's: Reviews	I like the convenience of online shopping and Infinity Micro seems very prompt in every aspect.	Overall Rating

Date Reviewed: 03/16/2010
vasiciliano from WA Member Since: 03/16/2010 View Member's: Reviews	I didn't see anywhere whether the item was or was not available, so I assume it is??? Also, no tax was added in. I hope that's right. All else very good.	Overall Rating

Date Reviewed: 03/03/2010
Fhandool from VT Member Since: 03/03/2010 View Member's: Reviews	this tv is 10 times better than the 1 i had before. The shipping was better than the last time i shopped at this store.	Overall Rating

Date Reviewed: 02/25/2010
chitectAIA from AZ Member Since: 02/25/2010 View Member's: Reviews	Quick and clean site that gave easy to see information, the tracking number was emailed to me and accurate. I will certainly consider doing business with Infinity Micro again.	Overall Rating

Date Reviewed: 02/23/2010
mechboy3 from MO Member Since: 02/23/2010 View Member's: Reviews	So far, my experience has been very good. The price is competitive and the site easy to navigate. Customer service was excellent, and even though I needed to establish an additional shipping address with my credit card company before the order could be shipped, still it arrived the next day--earlier than I had expected. I was impressed!	Overall Rating

Date Reviewed: 02/19/2010
BredBug6 from MA Member Since: 02/19/2010 View Member's: Reviews	I am happy with my purchase and I would buy from Infinity Micro again. There was trouble on my order due to the credit card company being down, but the sales rep. worked with me to get it straightened out and my order delivered quickly.	Overall Rating

Date Reviewed: 02/11/2010
Balfonse from CA Member Since: 02/11/2010 View Member's: Reviews	Excellent products, prices, and quick shipping. Customer service was a tremendous help when it came to deciding what accessories needed to go with my Network system. Everything was received in great condition and is in great working order. Highly recommended vendor.	Overall Rating

Date Reviewed: 02/04/2010
siordo from OH Member Since: 02/04/2010 View Member's: Reviews	This was a great online shopping experience. I've ordered from many other online vendors in the past. This time I did contact one of Infinity Micro's competitor by phone and hung up before asking my question because they were so rude. While Infinity Micro had a phone contact number, I chose to email them. They promptly and politely replied to questions I emailed them before ordering. I would definitely use them again and will recommend them to friends.	Overall Rating

Date Reviewed: 02/02/2010
desearcha from CT Member Since: 02/02/2010 View Member's: Reviews	I ordered a couple of Cisco cards...lowest price including shipping, no tax and they arrived in 5 days in perfect condition, exactly as advertised...no hidden charges, no hard sell...only hassle was the delivery time, I was told delivery would be in the AM, but didn't show up til 5pm...otherwise, I would highly recommend.	Overall Rating

Date Reviewed: 01/29/2010
DeckaDea from HI Member Since: 01/29/2010 View Member's: Reviews	The Laser Printer I got from Infinity Micro is of high quality and ended up being about $90 less than the lowest price I found anywhere else. Thanks	Overall Rating

Date Reviewed: 01/26/2010
Sykeses from GA Member Since: 01/26/2010 View Member's: Reviews	The customer service at Infinity Micro was suprisingly excellent. There was a missing USB cord with the printer I ordered, obviously the manufacturer's fault or so I thought. Apparently the manufacturer does not supply one.Infinity Micro was nice enough to ship one out to me quickly without hassle. I will be looking here in the future for more of my needs.	Overall Rating

Date Reviewed: 01/20/2010
punntim from CT Member Since: 01/20/2010 View Member's: Reviews	Customer service rep was very friendly, helpful and curteous. Although I did not find the exact product I originally wanted, I found such a good deal I bought another one anyways. Shipping was very quick. And we are very happy with Infinity Micro.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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