Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 86 230 6561
Neutral (3) 15 40 883
Negative (1 or 2) 32 88 1290
Total Reviews 133 358 8734
Avg Rating 4 Star Review
3.73
4 Star Review
3.72
4 Star Review
4.00
Address:
Website: http://www.dell.com
Business Hours: n/a
Sales Phone: n/a
Service Phone: n/a
Sales Email: n/a
Cust Service Email: n/a

Dell Small Business

http://www.dell.com

With PriceGrabber Since 03/02/2004


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Date Reviewed: 03/28/2012
dentalman68 from unknown
Member Since:
03/12/2012

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Reviews
I do not understand why my previous Dell preferred account was frozen. Though it is late right now, there should have been a warning that a credit check could not be completed after standard business hours. I was disappointed with that particular foul up. Overall Rating
4 Star Review
 
Date Reviewed: 03/27/2012
pghlilac50 from unknown
Member Since:
03/11/2012

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Reviews
I had to keep putting my order in, a few times before it worked. Overall Rating
2 Star Review
 
Date Reviewed: 03/27/2012
susie.liddell from unknown
Member Since:
03/11/2012

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Reviews
It is very upsetting to me that I have to order from Dell online. I would much prefer to purchase my ink at Office Depot, Sams, or another retail outlet. When this printer ceases to work, I will NEVER purchase another Dell product. Overall Rating
1 Star Review
 
Date Reviewed: 03/26/2012
CINDYWHEEZER from unknown
Member Since:
03/09/2012

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Reviews
THIS IS THE THIRD PURCHASE FROM DELL. I LOVE THE AVAILABILITY AND CONVENIENCE OF SHOPPING HERE ON-LINE. Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2012
robert.clontz from unknown
Member Since:
03/16/2012

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Reviews
Outstanding website, with ease of use and explanation of all conditions. This is my 3rd computer through Dell, and it won't be my last. Overall Rating
5 Star Review
 
Date Reviewed: 03/24/2012
evanski from unknown
Member Since:
10/16/2011

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Reviews
Dont know why I had to pay sales tax for an internet transaction...Amazon doesnt charge sales tax...the stuff I needed was a component for an end item, that cost as much as the end item. MY VERY LAST PURCHASE FROM DELL EVER AGAIN....PROB GOING TO SWITCH TO MAC. Overall Rating
2 Star Review
 
Date Reviewed: 03/24/2012
dcc128 from unknown
Member Since:
03/07/2012

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Reviews
good Overall Rating
4 Star Review
 
Date Reviewed: 03/23/2012
cliffjacobs55 from unknown
Member Since:
03/06/2012

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Reviews
I did not llike to see or be required to give up my rights through the arbitration requirement. That should be made clear in the begining not at the end of a purchase. Overall Rating
3 Star Review
 
Date Reviewed: 03/23/2012
optech84 from unknown
Member Since:
03/06/2012

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Reviews
Just ordered the Dell Inspiron 620s Desktop, they made it easy for me to customize my PC and everything was explained clearly. Overall Rating
5 Star Review
 
Date Reviewed: 03/23/2012
lvswolves from unknown
Member Since:
03/06/2012

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Reviews
Site is very slow! Overall Rating
3 Star Review
 
Date Reviewed: 03/22/2012
rich_ryals_asb9 from unknown
Member Since:
03/05/2012

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Reviews
I liked how Dell uses it service number to show items for the computer. Makes it easy to come here to shop for parts for my computer. Overall Rating
4 Star Review
 
Date Reviewed: 03/21/2012
clcupshaw from unknown
Member Since:
03/04/2012

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Reviews
I was unable to access my existing account because I moved and changed E-mail address, and had to refill personal information. Need other ways to access account. Thanks Overall Rating
4 Star Review
 
Date Reviewed: 03/20/2012
tomchestnut from unknown
Member Since:
03/03/2012

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Reviews
my dell computer would go back to an old credit card even after changing it to the new card. Then it said wait 30 seconds and that took about four minutes. Overall Rating
2 Star Review
 
Date Reviewed: 03/20/2012
dmgordon24 from unknown
Member Since:
03/03/2012

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Reviews
My current computer is working very slow so it took some time to get to the final submit page. However, the prersonalization of my purchase was absolutely perfect. I used the info/hints/recommendations provided to select a computer that fits my needs at a reasonable price. Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2012
nmarson from unknown
Member Since:
03/03/2012

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Reviews
Frustrating that the system kept asking me to "fix errors highlighted below" but didn't highlight anything. I finally opened and edited my credit card information and my address - both which were already saved in the system - and the order went through. But it would have been good to HIGHLIGHT those areas if that is where the system was detecting an error. Ordering took way too long when this should have been a simple click, click, click transaction, especially since most of my information is already saved in my account. Overall Rating
3 Star Review
 
Date Reviewed: 03/19/2012
Grind-Phyllis from unknown
Member Since:
03/02/2012

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Reviews
I order memory for my dell laptop Insprion 1300 1GB. I had no trouble accessing the site on the internet. Finding the item was easy. Checkout was even better. Overall Rating
4 Star Review
 
Date Reviewed: 03/17/2012
itzdapitz from unknown
Member Since:
02/29/2012

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Reviews
Easy to order parts and upgrades. No issues. Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2012
gadissa01 from unknown
Member Since:
02/29/2012

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Reviews
very good experiance waiting for delevery as usual Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2012
wendy.lindsey from unknown
Member Since:
02/29/2012

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Reviews
Website was rather slow when I was ordering. Overall Rating
4 Star Review
 
Date Reviewed: 03/17/2012
maryfeld88 from unknown
Member Since:
02/29/2012

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Reviews
cumbersome website Overall Rating
2 Star Review
 
Date Reviewed: 03/16/2012
nanc99 from unknown
Member Since:
02/28/2012

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Reviews
some of the pages ran error messages that said that certificates were not up to date process took 2-3 hours because pages would not come up tried on different computers still had same problems Overall Rating
2 Star Review
 
Date Reviewed: 03/16/2012
jmckeown from unknown
Member Since:
02/28/2012

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Reviews
It is difficult to place a product into the shopping cart. On the printer, I couldn't find any way to do this except to click on "Customiize it" even though I did not need to customize it. Then, I tried to add 2 toner cartidges. That was impossible. I had to add 1 and add 1 more or add 1 and go into the shopping cart and change it to 2. I almost gave up and ordered items from some other manufacturer. Overall Rating
4 Star Review
 
Date Reviewed: 03/15/2012
mmcunningham1 from unknown
Member Since:
03/05/2012

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Reviews
It may have been the time of day, but the processing, logging into the cart, getting the final tally just seemed to take longer that other sites i have use. I dont remember any notice that a signature would be required for delivery. There is still 1 piece I have not received and will have to pick up myself from the shipper. Overall Rating
4 Star Review
 
Date Reviewed: 03/15/2012
janicecrm870 from unknown
Member Since:
02/27/2012

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Reviews
I found the entire process to be easy and helpful. Overall Rating
5 Star Review
 
Date Reviewed: 03/14/2012
Kendrazoe from unknown
Member Since:
02/26/2012

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Reviews
good descriptions of products helped me decide which would be the best for me Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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