Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 7 105
Neutral (3) 0 0 5
Negative (1 or 2) 0 0 4
Total Reviews 1 7 114
Avg Rating 5 Star Review
5.00		 5 Star Review
4.86		 4.5 Star Review
4.64
Address: 35 Smithfield Boulevard
Plattsburgh, NY 12901 - US
Website: http://www.thesoftwaretechstore.com/
Business Hours: 9.00AM To 5.00PM
Sales Phone: 1-800-429-1984
Service Phone: 1-800-429-1984
Sales Email: sales@thesoftwaretechstore.com
Cust Service Email: sales@thesoftwaretechstore.com

The Software Tech Store

http://www.thesoftwaretechstore.com/

With PriceGrabber Since 12/10/2008


Sort Reviews by: Date Rating
Date Reviewed: 07/01/2009
ronald.maes from unknown
Member Since:
06/15/2009

View Member's:
Reviews 		good to very good Overall Rating
4 Star Review
 
Date Reviewed: 05/02/2009
Jim K. from MA
Member Since:
05/11/2004

View Member's:
Reviews 		OK. Had to create an account to see delivery charge options. Merchant shipped my order to my Billing Address instead of my Ship To Address, causing some confusion and delay. Overall Rating
4 Star Review
 
Date Reviewed: 04/18/2009
mianjabueno109 from unknown
Member Since:
04/06/2009

View Member's:
Reviews 		Other Options for Shipping (Not Just Overnigth & Standard 2 -3 Day would be appreciated, I'd spend 8 to 15 additional Dolards if I'd have the Option been shown??) need to be available, if possible?? Overall Rating
4 Star Review
 
Date Reviewed: 04/18/2009
mpritchard from unknown
Member Since:
09/18/2008

View Member's:
Reviews 		So far, so good. Overall Rating
5 Star Review
 
Date Reviewed: 03/30/2009
fcpinto2009 from FL
Member Since:
03/30/2009

View Member's:
Reviews 		I ordered an acrobat pro 9 at 5:30pm i didnt think anyone would answer the phone but they did. they promised me that my software would be dropped off at fedex depot and i got it the nxt day. thank you! Overall Rating
5 Star Review
 
Date Reviewed: 03/25/2009
tomohisakinoshita from CA
Member Since:
03/25/2009

View Member's:
Reviews 		I ordered an Adobe photoshop SC4 and they forgot to but my apartment number on the waybill,instead of reciving it in 3 days i got it in 6 days.I called custumer Service and they fixed the problem. Thank you xavier for your help. Overall Rating
4 Star Review
 
Date Reviewed: 03/22/2009
stevemcginnis from unknown
Member Since:
03/22/2009

View Member's:
Reviews 		It took some time to get my software and I was worried so when I called the customer service they put me on a conference call with fedex right away to track my package! I finally got it! thx guys for the help! Overall Rating
4 Star Review
 
Date Reviewed: 03/14/2009
EmeraldEmpireElectronics from WA
Member Since:
03/29/2008

View Member's:
Reviews 		Futuresoft solutions is selling academic software packages as full version software. After receiving 2 copies of Dreamweaver CS4 (supposedly full retail versions) they arrived in DVD cases without a box or shrink wrap. When I called them and asked about this they reassured me that Adobe was sending them the product just as I received it, without a box or shrink wrap in an effort to promote green packaging. I didn't trust that explanation so I called the Adobe customer service and asked them about the packaging, they told me that they absolutely do NOT ship retail packaging with out it's proper box and shrink wrap. I gave them the serial numbers on the DVD cases and was told by Adobe that they were both in fact academic versions of the software. What this merchant is doing is extracting the Adobe dreamweaver software in it's DVD case from academic packages which clearly state that it is academic and selling and shipping them as full retail versions. This is dishonest and deceitful.
Retailer Response (03/16/2009): We do not sell academic nor do our products say academic version on them. Mr. Shook clearly was angry at the fact that the DVD case came with no box or wrapping. Our products are original and sealed. We also paid for the freight charges express on the RMA, which we had shipped his on standard mode. Plus we reimbursed him within a weeks time. After verifying that the software wasn't indeed activated with adobe. We believe we took care of Mr. Shook's problem promptly and in a professional matter. Our company stand by making sure our clients are always satisfied and we believe in repeat business. 		Overall Rating
1 Star Review
 
Date Reviewed: 03/10/2009
GordonHall07 from TX
Member Since:
03/10/2009

View Member's:
Reviews 		Easy online purchase.Product delivered as promised, will keep on doing business with them. Overall Rating
5 Star Review
 
Date Reviewed: 03/02/2009
francispier from unknown
Member Since:
02/03/2009

View Member's:
Reviews 		they answered my questions, they even sent me the serial number by email before i even got my products Overall Rating
5 Star Review
 
Date Reviewed: 02/11/2009
charlespoo from MS
Member Since:
02/11/2009

View Member's:
Reviews 		Good service at the best price. I will do business with these folks again. Overall Rating
5 Star Review
 
Date Reviewed: 12/23/2008
andreaross55 from TX
Member Since:
12/23/2008

View Member's:
Reviews 		Amazing price on symantec norton antivirus 2009. Great customer service and fast delivery. Would buy from Futurshop again! Overall Rating
5 Star Review
 
Date Reviewed: 12/22/2008
ivank3 from unknown
Member Since:
12/22/2008

View Member's:
Reviews 		Extremely fast delivery and ship exactly what I ordered. GOOD PRICES! Overall Rating
5 Star Review
 
Date Reviewed: 12/20/2008
Mark1166 from unknown
Member Since:
12/20/2008

View Member's:
Reviews 		Good sales support and fast delivery . Great product range wiht very competitive prices. i will recommend Futursoft Solutions to my friends Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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