Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.7/10
21,816 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.9 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectation
    8.5 /10
Reviews

Customer reviews for Nordstrom Rack

  • 8/10 Review by: Marion

    I love the deals I get there

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    I have ordered a bralette but received panty

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  • 10/10 Review by: Verified customer

    Advertisement of free shipping over $100 but when you get to the end is where the surprise comes. if it's over 5 pounds you pay for shipping...hidden charges did not expect or appreciate that. I really don't mind paying shipping I do a lot of online...

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  • 1/10 Review by: Pon

    I ordered something a few weeks ago and was exoecting it to arrive on time since it says on the shipping it will be shipped 1-3 days. I ordered it on April 14 and will need to order by April 22 since it was a gift but the shipping was so delayaed...

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  • 8/10 Review by: China Texas

    online help was very helpful to me :) I was trying to beat the clock since I selected to do triple points today - and Roxan S. was patient and helpful -- I was so happy we were able to complete my transaction within 10 minutes!! Best online help I...

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  • 10/10 Review by: Art

    The boots look good in the pictures, I will continue to buy from Nordstrom if the quality is good and the boots last a while. In fact I will personally promote this brand to my family and friends if the quality is good.

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  • 3/10 Review by: oldguy

    I attempted several times to check out on my phone. It wouldn't let me go to the checkout and wouldn't scroll down in my cart. I got frustrated and then got on my laptop computer to complete the transaction. I have a new Samsung Galaxy S8 and...

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  • 9/10 Review by: jj

    Daily discount would encourage me to make more pruchases

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  • 8/10 Review by: Verified customer

    i love shopping there. always get more than i planned but happy i did.

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  • 9/10 Review by: Verified customer

    I had two gift cards for Nordstrom's I wished to use to cover my purchase. There was no option to add a second gift card. That was a bit disappointing. I had to place the rest on a credit card which I was hoping to be able to avoid doing.

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  • 8/10 Review by: Karen

    I would love to see a gift option. That would be a wonderful option.

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